Original topic:

hotspot problem

(Topic created on: 07-03-2020 07:53 PM)
294 Views
Samsung_5J54YmT
Active Level 1
Options
Galaxy A
I'm using Samsung a50s. I can't able to connect hotspot to my pc after android update. What can i do?
6 Comments
EdoMadara
Active Level 7
Galaxy A
Welcome to the club bro. M30s, M31, M21, A50 users are your fellow members.
If you try everything like reseting the hotspot profile from both the PC and mobile, reset the wireless network drivers of your PC, try using a different wireless lan adapter, change the ipv settings on the pc and the problem still presists, then its obviously a software issue, which, at this point seems deliberately included in the update by Samsung. ONLY A SOFTWARE PATCH FROM SAMSUNG TARGETED SPECIFICALLY FOR THIS ISSUE WILL FIX IT. If Samsung wants to do so, that is.
Good luck using the usb wire until then.
0 Likes
Galaxy A
I have a10s and j7. both are connected to my pc. except the a50s only did not connect.
EdoMadara
Active Level 7
Galaxy A
Which ones of them run on android 10?
0 Likes
Galaxy A
A10 and A50s
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Try after rebooting the phone

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Anonymuos
Active Level 6
Galaxy A
Try updating the network driver of your PC/ Laptop. Control panel> Hardware and sound> Device manager > Network adapters - here you will get the name of the specific network adapter in your computer. Search for network adapter drivers for your Windows version and manufacturer (hp , Lenovo etc.). Download and install the latest driver available.
0 Likes