Original topic:

gallery problem🤔🤔🤔help me

(Topic created on: 06-02-2021 10:11 AM)
375 Views
rsssssss
Active Level 9
Options
Galaxy A
guys I have already installed ui 3.1 gallery version through apk file while my device have ui 2.0 right now.  So I made decision to uninstall this apk file( ui 3.1)
 but my gallery version is not changed ,
 I want to get my ui 2.0 gallery version back .
 Help me 
 becoz when my device will get ui 3.1 then what will happen with my gallery version
 Coz I have already installed ui 3.1 version gallery.
 
 
 
 
 
 image 
 
 
 
 
 
 
 
 
 image 
 
 
 
 
 look 2nd screenshot this is ui 3.1 style version 
 
 while I had already uninstalled apk file but this is not changed 
 
 
8 Comments
Sidhabhi
★★
Galaxy A
Go to settings>apps>select gallery>click 3 dots at top right corner>select uninstall latest updates

Also, I don't think it will cause any issue..
rsssssss
Active Level 9
Galaxy A
it will delete my gallery data right??
0 Likes
Galaxy A
Try these steps
1) open settings
2) click on apps
3) click on gallery
4) click on the three dots on top right corner
5) click on uninstall latest updates

I don't think it will cause any issue
If u find this helpful kindly click on the three dots and click accept as solution
rsssssss
Active Level 9
Galaxy A
but I don't want to erase my data??
0 Likes
DarkClawX
Expert Level 2
Galaxy A
Don't worry I've done the same.. installed One UI 3.0 gallery while my phone is on ONE UI 2.0
rsssssss
Active Level 9
Galaxy A
in which device?
0 Likes
DarkClawX
Expert Level 2
Galaxy A
Galaxy A10
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes