fingerprint issue in a50

[Sahirhameed55]

This time I m very very disappointed from samsung.... this is a very big issue of this phone and after December security patch this issue converted to a very big trouble in this device please fix this as soon as possible other wise I have to change my choice of mobile brand.... I am really very disappointed.....😡😡😡😡😡🤬🤬🤬🤬

[SamsungUser8814]

I'm too bro...

[Garrix]

remove previous one and add new one

[Sahirhameed55]

I can't register fingerprint this is not working

[Ypankaj418]

same problem with my a50

[vødka]

December 2019 update also fixes the Galaxy A50 fingerprint issue

The fingerprint registration process was broken in firmware versions A505FNXXS3ASK9 and A505FDDS3ASK8. It would read the fingerprint normally until the process reached 41 percent completion. It would either require too many attempts to finish the registration or simply throw up an error that said “Make sure the fingerprint sensor is clean and dry, then try again”.

Users were caught unaware as the update had advised them to re-register their fingerprint to benefit from the improvements. However, they couldn’t re-register their fingerprints after deleting them. We received many reports from affected users and were able to reproduce the issue on our own device.

Samsung is now rolling out the December 2019 security patch for the Galaxy A50 and a handful of other devices. The update for the Galaxy A50 also fixes this issue. Those who were unable to re-register their fingerprints on the device will be able to do that once they get the latest update. The firmware version A505FDDU3ASKA is gradually rolling out. It’s also available for download from our firmware section.

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[Sahirhameed55]

after this update I can't register my fingerprint... how to solve this problem in this device please tell me.... solve it as soon as possible

[Sahirhameed55]

please tell me what to do with it... it doesn't recognize finger

[Sahirhameed55]

after remove the old fingerprint I can't register the new one.... it always show this info

[Sahirhameed55]

I am totally sick of it