Original topic:

facing overheat issue after software update (one ui 3.0)

(Topic created on: 03-24-2021 07:01 PM)
411 Views
TSantosh
Active Level 1
Options
Galaxy A
I have installed software patch dated patch for march 1st.
The software update is not that much nice with you is it was earlier I feel but I'm facing overheat issue while I'm using my phone or while the phone is a loan charging can someone please pick this and provide some help or suggestions or next upgrade or suggest how to downgrade to previous version
8 Comments
Ehsank
Expert Level 5
Galaxy A
After update it may happens so as of now You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

zaid200zaid
Beginner Level 4
Galaxy A
same problem
TSantosh
Active Level 1
Galaxy A
have you tried any solution? available over the Internet... any luck?
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elsa93
Active Level 6
Galaxy A
same problem. no luck. I tried charging settings, disabling Bluetooth, location etc. happened after update only.
SGlover999
Active Level 5
Galaxy A
I also facing over heating issue
TSantosh
Active Level 1
Galaxy A
did you receive any update from Samsung
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SGlover999
Active Level 5
Galaxy A
nothing
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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