Original topic:

error report

(Topic created on: 2 weeks ago)
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Sonnet56
Beginner Level 2
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Galaxy A
 Hi, I’ve submitted an error report through the Samsung Members app regarding a ghost touch issue on my Galaxy A03. The screen sometimes stops responding or touches by itself. I’ve already tested Safe Mode, cleaned the screen, removed the protector, and used a new charger. Please check the report and help me solve this issue. Thanks!
1 Comment
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already shared the issues with your error report team, we kindly request you to wait for their response. We appreciate your patience in this matter and look forward to their feedback.

Warm Regards,
Samsung Customer Support

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