Original topic:

error in sending messages from my Samsung a50s

(Topic created on: 06-01-2020 11:05 AM)
232 Views
chaitanya131
Beginner Level 4
Options
Galaxy A
I'm unable to send text messages/sms from my handset while calling and other features are perfectly alright. There's an error while entering smsc number in message settings. Its neither autodetecting nor enabling to enter smsc number manually. Ussd code to change the smsc number is also not working in A50s. How do i resolve this problem.?
5 Comments
BabaluKaushik
Active Level 9
Galaxy A
अगर आप ज्यादा शब्द लिखोगे तो नहीं होगा ।
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BabaluKaushik
Active Level 9
Galaxy A
If you write more words, it will not happen.
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chaitanya131
Beginner Level 4
Galaxy A
then.?
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check the message center number:-
Please follow the below steps:- Messages>More (Three dots)>Settings>More settings>Text messages> Tap on Message Center>Enter the correct Message center number and Tap on OK.
Note: Contact your service provider to get the correct message center number.

 

2. Clear the messaging app's data:-
Settings>Apps>Select and tap on Messages>Storage>Clear data>OK>Message app data cleared

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

papiyapal
Active Level 1
Galaxy A
this method doesn't work. please help
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