iamnaveenbisht
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01-01-2018 01:18 AM in
Galaxy A
After the last system update the bottom of the display of the galaxy a5 2016 start blinking in low brightness. whenewer the brightness level is low display starts blinking on the bottom area.
please fix the bug and release a more stable system update for the galaxy a5 2016.
please fix the bug and release a more stable system update for the galaxy a5 2016.
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admin_
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01-03-2018 12:29 PM in
Galaxy A
Thanks for being with Samsung and sharing your concern. We would like to inform you that kindly follow the steps below to resolve the issue :-
1 Adjust the brightness of the device then check it (Setting-->Display-->Brightness)
2 "Disable the " Show Screen Updates" option in developer options or completely disable the Developer options."((Setting-->Developer options(If its available & highlighted)-->Show Screen Updates))
3 Check third party application if downloaded recently, Post which issue occurred. Then, check in Safe Mode.
4 If in Safe mode problem is still existing we advise you to create the Data back up & Factory Reset the device.
5 Periodic Software Update through FOTA , SMART SWITCH or Smart Tool is intended to resolve the issue as well.
Be sure to hit ♡ when you find an answer that works for you.
1 Adjust the brightness of the device then check it (Setting-->Display-->Brightness)
2 "Disable the " Show Screen Updates" option in developer options or completely disable the Developer options."((Setting-->Developer options(If its available & highlighted)-->Show Screen Updates))
3 Check third party application if downloaded recently, Post which issue occurred. Then, check in Safe Mode.
4 If in Safe mode problem is still existing we advise you to create the Data back up & Factory Reset the device.
5 Periodic Software Update through FOTA , SMART SWITCH or Smart Tool is intended to resolve the issue as well.
Be sure to hit ♡ when you find an answer that works for you.
