charging problem

[AmanSaini7]

i bought samsung galaxy A70 on 12/06/2019 and exactly nest day after one year on 13/06/2020 suddenly my mobile charger is stoped working,dont know why.

I took help from my friend's charger to charge  and phone battery is draining very fastly..

Can somebody please help me out..

I'm dm sure that it  start happening after software update...

[Sand25]

bro I also had charging delay issue after android 10 update, but after latest security patch update (april, 20) charging problem is fixed..

[AmanSaini7]

I went to the customer care center and they said,your motherboard needs to change. I don't know why he said.i think for money and behavior is not good with customer

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support