Original topic:

camera issue

(Topic created on: 04-11-2020 02:55 PM)
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arcohnix
Active Level 1
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Galaxy A
hey... this is sanket desai from India.... actually iam facing issue with the camera... my phone samsung galaxy A50s's camera is not stable.... iam facing lags while using camera.... plszz can you fix this in new update.....!!!
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3 Comments
Anonymous
Not applicable
Galaxy A
can you share the pic
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Samsung_Support4
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

arcohnix
Active Level 1
Galaxy A
well... thank you for your response i followed the steps.... i have seen the improvement.... but still camera app needs more optimizations to perform smooth actions work well.... i am also not able to focus while zooming....!!!
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