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06-22-2020 06:12 PM in
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06-22-2020 06:33 PM (Last edited 06-22-2020 06:36 PM ) in
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06-22-2020 06:38 PM in
Galaxy Aalso, use flashlight when required and try again..
and if problem still persists that means there is some camera hardware issue..
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06-22-2020 07:50 PM in
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06-23-2020 01:03 AM (Last edited 06-23-2020 01:03 AM ) in
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06-24-2020 08:48 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support