camera issue

[Asrafuzjaman]

Samsung A30s. I see a great problem in camera. When I take photo camera sensor make my photo gone red. It cannot provide natural colour.

[loveraj7]

camera ko restore kar lo

[Asrafuzjaman]

vai reset to korliya but camera cannot provide natural photo

[Shahid_BD]

Tap & Hold on the "Camera" app then go to App info>Storage> then perform "Clear catch" and "Clear data" and try again.

Even if it doesn't work then perform a factory reset on your device. Even not, then take your device for servicing to Samsung authorised service centre.

[hunny2609]

Please reset your Camera Setting.

[Asrafuzjaman]

bro camera setting OK but I think Samsung camera is not better.

[sonia2]

Please reset your Camera Setting.

[Shivu27]

sell it bro. i am also frustrated with the samsung service. no update on our device from November.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To enhance the device performance kindly follow the below mentioned steps:

1. Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2. Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

We would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support