Original topic:

camera issue

(Topic created on: 3 weeks ago)
59 Views
PuruGoyal2000
Active Level 3
Options
Galaxy A
one ui 8.5 update ke baad 50mp resolution set karke jo photo click karo vo blur aati hai aur niche ke option sab hang ho jate hai 12 mp me sab thik hai 
6 Comments
sugar_free
Active Level 6
Galaxy A
Photography k maamle me samsung bekar hai..
Portraits picture me background black and white ho ja raha hai..

20 k ka phone 24 ultra se behtar pics nikal raha hai..
Narayan47
Active Level 1
Galaxy A
Camera **bleep** on samsung phones
Hey @SamsungIndia, just picked up the new fold 8, and honestly? I’m kinda regretting it. The camera department feels really underwhelming for the 2 lakh rupees I paid. 📸 It’s not living up to the hype for me, and I was hoping for better quality. Hopefully there’s an update or fix soon! 🤞 #Samsung #Fold8 #CameraQuality #TechReview
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PuruGoyal2000
Active Level 3
Galaxy A
jab se one ui 8.5 ka update hua hai ui ke andar kafi glitch hai usee phele thik tha notification panel jo hai vo to landscape orientation me 3sec open hone me laga deta hai apne bhi notice kya hoga
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sugar_free
Active Level 6
Galaxy A
Vivo oppo huwawei and i phone are best in camera segment..
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue:

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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