call recorder for Galaxy A50S

[johnsamsung]

Hi everyone..

Call recorder stopped working for my phone. Anyone else facing the same issue.

[johnsamsung]

it seems the call recorder does not work when wifi calling is enabled. i disabled wifi calling and the call recorder started working.

[Samsung_Support1]

Hi there,

Please perform the following steps to resolve the issue:

1- Disable the call recording feature and reset the device settings via- Settings > general management > reset > reset settings.

2- Enable the call recording option and check the issue.

3- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback> Error report/Ask Questions).

Regards,

Team Samsung Members