Original topic:

battery problem

(Topic created on: 05-11-2020 05:17 PM)
141 Views
nikhilraju
Active Level 6
Options
Galaxy A
I am using A50s .my phones battery js draining to fasting from past 2 days and its taking more time to charge .i dont know whats the problems !!does this problems will have a solution with updates ??
5 Comments
anshu1995
Active Level 1
Galaxy A
its weather and temperature effect bro.
ShrawanKr
Active Level 5
Galaxy A
This could be also but there are such more reasons like using too much apps at one time, Using Lock Screen Stories etc
nikhilraju
Active Level 6
Galaxy A
i dont even use more apps . and even temperature also normal
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akhzarkhan1800
Beginner Level 5
Galaxy A
charging timing 😶😒
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Perform Battery Optimization:- Battery optimization helps you to boost the battery performance of your device.
To check battery optimization:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

 

2. Kindly turn off the smart features of the device and other connectivity features (like advance feature and Bluetooth, Wi-Fi, etc.) when not in use, which will eventually help you to reduce battery power consumption). Follow the below steps to turn off: Swipe down on the home screen to open notification panel> Tap on Bluetooth, hotspot, etc. to turn off.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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