battery drain issues

[Avdsam]

Hi, I just got a A35 & inspite of all battery saving features, I am getting a huge battery drain 

[Wodehouse]

Simple steps to save battery at the cost of sacrificing luxury
1 Enable Power saver
2 Enable performance mode light
3 Enable adaptive brightness
4 Disable AOD
5 Enable extra dim
6 Change display to natural
7 Record videos in FHD
8 Restrict gaming to HD or FHD and slower frame rate
9 Switch to dark mode
10 Disable near by device scanning
11 Disable WiFi scanning
12 If 5G is unavailable change network to LTE/3G/2G
13 Allow the battery to drain completely and recharge,say once a month.
14 Enable auto restart
15 Run device care
16 Disable apps running in back ground.
17 Uninstall bloat ware that came with your phone,eg. Spotify,LinkedIn etc.


You can mix match the steps above and arrive at a usage based on your needs.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[Avdsam]

Thank you but have done all that

[Wodehouse]

Use Samsung member's phone diagnostics and run through the tests.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[goodthings]

Your's device is very new so please give it some time. After some time and After some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support