Original topic:

banking apps otp not receiving issue

(Topic created on: 06-23-2024 10:14 AM)
452 Views
Raheem01
Beginner Level 2
Options
Galaxy A
Im using samsung A51 mobile past 3.5 yrs now banking apps are not receiving OTP and mobile last updated on 08 NOV 2023 kindly check and give Security Patch Update to resolve the issue 
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4 Comments
AARVEE20
Active Level 3
Galaxy A
Try to update system software
Equalizerrr
Active Level 6
Galaxy A
Switch to google messages, then check.
If it works, then the problem is with samsung messages.
If it doesn't work
Resetting may help.
AARVEE20
Active Level 3
Galaxy A
Samsung already told us about that samsung message had some problem but now problex is solved
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the UPI apps are not working in a secure folder as this is the concept in the new update. You have to use the UPI apps outside of the Secure Folder. However, we are taking your valuable feedback regarding this.

Warm Regards,
Samsung Customer Support

 

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