a50 network issues

[Radhakrishhnan]

Anyone facing network issues in a50. I m using airtel. While watching youtube or playing pubg, the internet disconnects itself and comes back online after some time.

Anyone with similar issues ? Solutions? I did the network reset but no fix. 

[arnav12113]

same issue face in m20

[AryanJingade]

https://youtu.be/0Amn2s2MGzc
this may help. Try cleaning the cache and kindly check in network settings for any faults.

[Radhakrishhnan]

thanks bro

[Samsung_Support2]

Hi there,

Please follow the below mentioned steps in order to resolve the network issue:-

>Ensure that network frequency of your device is selected on Auto-mode.

 Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

>Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

>Insert different SIM card in your mobile and check if the issue is resolved or not.

> If still issue persists then we would suggest you to contact your service provider.

> If still have similar issue please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

Regards,

Team Samsung Members

[Radhakrishhnan]

thanks for the steps.