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06-12-2024 09:57 PM in
Galaxy A- Mark as New
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06-12-2024 10:22 PM (Last edited 06-12-2024 10:23 PM ) in
Galaxy A- Mark as New
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06-12-2024 10:36 PM in
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06-12-2024 10:54 PM in
Galaxy AIt will fix !
trust me !
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06-12-2024 11:06 PM in
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06-12-2024 11:06 PM in
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06-12-2024 11:07 PM in
Galaxy A
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06-13-2024 09:27 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.
Check app Cache: Settings> Device care> Storage> Clean now.
Clear cache memory of a particular application: Settings> Apps> Now pick the app that you like to clear off the cache memory> Storage> Clear Cache.
Keep your apps updated: Play Store apps: Open the Play Store, tap, and then tap your profile picture. Tap My apps & games. From here, you can either tap Update next to individual apps or tap Update All to install all available updates.
Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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06-13-2024 10:24 AM in
Galaxy A