Original topic:

Yellow tint in A50 after Android 10 update

(Topic created on: 04-13-2020 03:08 AM)
2933 Views
jcpar
Active Level 1
Options
Galaxy A

After updating my Galaxy A50 to Android 10, I noticed a more visible yellow tint in my phone. It gets worse when taking a screenshot.

 

Aside from the yellow tint in the UI, I can also see a visible yellow tint before the screenshot happens and it gets captures along with the image. I tried to reset my app settings but to no avail. 

Screenshot_20200413-010144_Chrome.jpg

I ran it in safe mode and the screenshot works fine! I also tried a rolling screenshot and the color tint does not appear. 

Screenshot_20200413-011200_Chrome.jpgScreenshot_20200413-005807_Chrome.jpg

Can someone advise on what I should do? 

 

thanks!

Jcpar

18 Comments
Md_Amirul-Ar
Active Level 7
Galaxy A
off Blue light Filter
jcpar
Active Level 1
Galaxy A

Blue filter is off. Even ensured that no apps ate using blue filter

0 Likes
Md_Amirul-Ar
Active Level 7
Galaxy A
reset your phone once
0 Likes
Ashwin98
Active Level 8
Galaxy A
Uh then you have to report this bug to Samsung Developers team, Maybe your problem will get solved with the next update....
0 Likes
VibrantS23user
Active Level 10
Galaxy A
reset your device
0 Likes
ex_le_xl01
Beginner Level 2
Galaxy A

This also happened to me, I actually went to live chat with 3 samsung staffs and they gave me ways to solve this problem,but it didnt even work other then when i am in safe mode. The last staff I talked to told me that I might need to go to the Samsung shop to see what was wrong with my phone- So if you manage to solve this issue,please share with me how too.

0 Likes
LordMarshall
Beginner Level 3
Galaxy A

I have the same issue in my A50, haven't found any way to fix it

0 Likes
luffyland24
Beginner Level 2
Galaxy A

What is safe mode? I'm having same issue when taking screenshot

0 Likes
Steaders
Beginner Level 2
Galaxy A

Seems to be a common problem as I have it as well. More like a software issue than anything wrong with the phone

0 Likes