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04-13-2020 03:08 AM in
Galaxy AAfter updating my Galaxy A50 to Android 10, I noticed a more visible yellow tint in my phone. It gets worse when taking a screenshot.
Aside from the yellow tint in the UI, I can also see a visible yellow tint before the screenshot happens and it gets captures along with the image. I tried to reset my app settings but to no avail.
I ran it in safe mode and the screenshot works fine! I also tried a rolling screenshot and the color tint does not appear.
Can someone advise on what I should do?
thanks!
Jcpar
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04-13-2020 09:18 AM in
Galaxy A- Mark as New
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04-13-2020 10:19 AM in
Galaxy ABlue filter is off. Even ensured that no apps ate using blue filter
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04-13-2020 10:23 AM in
Galaxy A- Mark as New
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04-13-2020 10:25 AM in
Galaxy A- Mark as New
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04-13-2020 11:29 AM in
Galaxy A- Mark as New
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04-29-2020 11:45 AM in
Galaxy AThis also happened to me, I actually went to live chat with 3 samsung staffs and they gave me ways to solve this problem,but it didnt even work other then when i am in safe mode. The last staff I talked to told me that I might need to go to the Samsung shop to see what was wrong with my phone- So if you manage to solve this issue,please share with me how too.
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05-27-2020 06:08 PM in
Galaxy AI have the same issue in my A50, haven't found any way to fix it
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06-04-2020 12:08 PM in
Galaxy AWhat is safe mode? I'm having same issue when taking screenshot
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06-07-2020 02:23 PM in
Galaxy ASeems to be a common problem as I have it as well. More like a software issue than anything wrong with the phone
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