Original topic:

Will A04e get one ui 6.1?

(Topic created on: 03-31-2024 10:45 PM)
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utsav_009
Active Level 1
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Galaxy A
After recent update of one ui 6.0 phone battery draing fast and also overheat.will it get one ui 6.1 update to fix this issue. Or Samsung want users to have this issue so that they buy premium phones.Just wondering...
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5 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. For One UI 6.1 we want to inform you that kindly stay tuned on the Galaxy Members application, you will be notified when it is released for your device.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance.

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Aaron24
Active Level 1
Galaxy A

Dear Samsung,

 

We, the users of the Samsung Galaxy A04e, are eagerly awaiting the One UI 6.1 update. This update promises to enhance our experience with new features and improved performance.

 

We kindly ask for the release of the One UI 6.1 update for our devices this month. A timely update will not only improve our daily use but also strengthen our trust in Samsung’s commitment to its customers.The samsung galaxy a04e is one of samsung's best selling product.Ther are many people who have this product and really need the update,so please samsung update the Samsung galaxy A04e to One ui 6.1 before the end of May.

Thank you for considering our request.

 

Sincerely, Galaxy A04e users. 

cardinalspada
Beginner Level 3
Galaxy A
Hey man,i have some issues with my a04e .Does your a04e phone too doesn't have-
1)Add filters to camera option
2)Side bar feature
Please let me know...
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Aaron24
Active Level 1
Galaxy A

Samsung please update the Samsung galaxy A04e to one ui 6.1, it will make Samsung the superior. And also we all know Samsung for its existing features and the Samsung Galaxy A04e users want the One Ui 6.1 

Ajay_das
Expert Level 1
Galaxy A
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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