Original topic:

Wifi range issue in Galaxy A31

(Topic created on: 01-09-2024 11:37 AM)
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NONIAON
Active Level 1
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Galaxy A
My galaxy A31 isn't connecting to my wifi network whenever I'm 1-2 meter away from it whereas my galaxy A23 5G and Galaxy F54 5G is connecting to my wifi network easily and getting range of it far away. I also took my A31 to Samsung Service Center but they said that there's a problem in network port of this Galaxy A31. Please Fix This Problem or I will buy a IPhone instead.

09/01,11:25
3 Comments
AJAB_MORIA
Expert Level 5
Galaxy A
Reset all settings and restart the phone.👍
NONIAON
Active Level 1
Galaxy A
👍🏻
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you share the jobsheet number and contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful to us to resolve your issue.

Warm Regards,
Samsung Customer Support