Wifi disconnects

[vai21]

I have Samsung A34 and my wifi keeps on disconnecting..

Sometimes it says forgot password, wrong password.

Not able to use wifi because of constant disconnection.

Please help

[Subhojit_Paul]

Reset your network settings

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly make sure that your cellphone is the only one having this problem on your Wi-Fi connection. If all devices are having Wi-Fi issues, then you want to contact your internet provider as the issue is not with your device but most likely with your Wi-Fi connection.

Path: Settings> Connections>Wi-Fi> Wi-Fi network> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

Restart the Router and Mobile Device:
1. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.
2. Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.
3. Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

Reset network settings: Path: Settings > General Management > Reset > Reset network settings.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If still facing issues, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support