Original topic:

WiFi network connectivity issues

(Topic created on: 08-11-2020 07:33 PM)
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loner96
Active Level 3
Options
Galaxy A
Again & again I facing the same issue , wi-fi Keeps disconnecting continuously same wi-fi network is used at my home but me A50 and Mom's J7 pro facing the connectivity issues
Wi-fi disconnecting continuously,
Same in my A50 during call also wi-fi disconnected I don't know what meaning of the wi-fi call option.

By this I getting irritate and hates is
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4 Comments
Arun30
Active Level 4
Galaxy A
Try disabling wifi calling and try this..Maybe ur wifi is unstable..so switches to mobile data..So try disabling the feature..
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loner96
Active Level 3
Galaxy A
my dad and brother receiving stable WiFi stream but in my mobile and mom facing this
especially for me wi-fi issue is too much
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Arun30
Active Level 4
Galaxy A
U tried the above instruction..??
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Samsung_Support5
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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