Original topic:

WiFi connection issue after recent update: Samsung A71 4g?

(Topic created on: 04-06-2023 02:24 PM)
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Keshav1990
Active Level 1
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Galaxy A
During multiple times in a day, when my phone connect to WiFi, it shows no internet available. Even though all other devices in my home can access internet via same wifi.

Does anyone else is having same problem after oneui5.1 update on A71?
1 Comment
cs-member11
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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