Original topic:

Why does my phone force restart itself while watching youtube

(Topic created on: 09-08-2023 09:16 AM)
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Male_07
Active Level 1
Options
Galaxy A
Please help
6 Comments
AH1AK
Active Level 2
Galaxy A
Try to scan your device from malware then check your battery health by going to >settings >battery and device care >optimize now

Then check if "Auto Optimization" is turned on -Restart when needed- try to turn it off. Then try Youtube, if it is not restarted, that probably means you have an issue with your battery.1694150956607_1694150956600_0.jpg
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Male_07
Active Level 1
Galaxy A
I turned off but it can force restart itself
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Nabzzzz_02
Active Level 1
Galaxy A
Maybe because you soo many other apps (thats what i think )
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Male_07
Active Level 1
Galaxy A
Or maybe not update apps
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Nabzzzz_02
Active Level 1
Galaxy A
Yeah
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Samsung_specialist
Community Manager
Options
Galaxy A

Hello,

Kindly make sure that your phone as well as the YouTube app are updated to the last software version. You should try to clear cache the YouTube app from the settings > apps > YouTube app > storage > Clear cache.

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