While playing games the mobile is getting hot.

[Aashu_07]

While playing normal games the phone is getting hot

[lordofrings]

Which model?

[Aashu_07]

A54 8/256

[lordofrings]

Me using the same phone no issue a54 works awsome never heats up...

[lordofrings]

I play this games no issue

[Aashu_07]

I am playing only 1 game asphalt 9. But after 5 to 10 min phone is getting hot

[lordofrings]

Is it bro asphalt plays like a charm in my a54 ok do one thing while gaming check whether all other apps are closed in recent,decrease the refresh rate dont play in high grafic setting bcoz as a54 is not a gaming phone unlike s series,clear ram or release ram,increase virual ram to 8gb doing this thing will not use more cpu power also download temperature thermal checking app so that after doing these steps play game and check temp i think this will solve the most of the problem 🙂

[Aashu_07]

Thanks surely I'll make the changes.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them.
On the home screen swipe down the notification panel.
Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness
If your device is heating, decrease the screen brightness sometimes high brightness levels may cause the heating issue.

Close background running apps
When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all applications not in use. This can be accomplished by using the recent application button located to the left of the home button.

Uninstall the unnecessary apps:
Too many apps installed on the device may cause the device heating issue. Uninstall the unnecessary apps if not using them.

Long duration of graphics-intensive gaming sessions
Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phone when charging
Usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support