Original topic:

When a call comes in the A52s, it shifts from 5G to 4G.

(Topic created on: 11-22-2024 11:40 PM)
206 Views
AmarendraK
Active Level 5
Options
Galaxy A
Despite having Vonr feature in A52s, the phone is switching to LTE after arrival. Please solve the problem as soon as possible.
4 Comments
AudioJack35
Active Level 10
Galaxy A
Check for VoNr support
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Galaxy A
5G Service is Not Stable in India
5G Service For Internet Purpose Only
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issues.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy A
Same here
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