WATER PROOF ???

[PINTU4180]

MY A7 2017 IS IP68 AND I PUT IT IN WATER

AFTER

ANY PROBLEM AND ANY DAMAGE IN MY A7
THAN WHAT I SHOULD

SAMSUNG HELP ME

Samsung is responsible for this ???

[pratikswain]

koi problem aa raha he Kya

[kannanPS]

water damage is not covered by warranty

[PINTU4180]

but it's ip68 then ??

[AbhijithSB]

IP68 is only water resistant, it can still be damaged by water.

[kannanPS]

in case more depth/ pressure may cause water damage..

[admin_]

Thanks for reaching out to the Samsung community! Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device.
• Do not immerse the device in water deeper than 1.5 m or keep it submerged for more than 30 minutes.
• Do not expose the device to water moving with force.
• If the device is exposed to clean water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, ionised water, or alcoholic beverage, rinse it with clean water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected.
• If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it.
• The touchscreen and other features may not work properly if the device is used in water.
• Your device has been tested in a controlled environment and certified to be water and dust-resistant in specific situations (meets requirements of classification IP68 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, 1.5 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations.

In water logging issue we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/