Volte missing...

[Max_007]

Hi, I'm using A14 5G and my second sim is BSNL, here you will see only 4G but VoLTE is missing. So what to do ?

I tried all network settings but nothing is happened. 

[Prasad0507]

What is the logo of bsnl service

[SahilNarang]

Contact bsnl and ask them to activate volte on your number

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Network mode should be set to LTE,3G, or 2G (Auto Connect): Path: Settings > Connections > Mobile Networks > Network mode SIM1/ SIM2 LTE/ 3G/ 2G (auto connect).

Reset the network settings- Path: Settings>General Management>Reset>Reset network settings.
Reset settings- Path: Settings>General Management>Reset>Reset settings.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Tech_Addicted_Subho]

BSNL doesn't providing VOLTE in all places and also you have to activate it manually if you doesn't have 5G ready sim.

[Max_007]

How to activate manually...my state is Bihar.

[Tech_Addicted_Subho]

You can send message "ACTVOLTE" to 53733 and if it doesn't work, contact to the BSNL office

[kabeer]

First of all go in the settings of your phone then go in mobile networks then you will see volte calls bsnl. Switch on the volte calls bsnl then just below the volte calls bsnl you will see network mode bsnl in that select LTE/3G/2G ( auto connect). Then come back and download the bsnl selfcare app from play store and login the app using your bsnl mobile no and after loging in you will see support option in the lower portion of the app. Open it and you will find new complaint in that you will have to register your complain so in the first option of account type select your phone no in which your volte is not reflecting then in the second option of District select your district then in third option i.e. city/village select your city or village then in the fourth option Complaint type you have to select the option of service then in the fifth option i.e. select the issue select first option which is no incoming calls then in the last option i.e. Remarks/Describe type please activate my Volte as soon as possible and then press on proceed. Your complaint will be registered and you will receive message regarding the registration of your complaint and within 24 hours or more your volte option will be activated by the Bsnl operator so for that you will have to check your selfcare app in the option track complaint. You will receive their the message that your issue has been resolved from the operator.

[Tech_Addicted_Subho]

I have activated it by calling on 1507

[kabeer]

Thats good.