I have 2 Samsung A54 phones and whenever i send voice notes goes as an empty messages and its really tiring. This happens 5/10 messages everyday , tried restarting, cache clearing, updated to latest phone and whats app software, microphone tested and still the same issue persists. Many samsung A54 users have reported the same issue in google questions platform and it's not happening with me only.
As per your query, we request you kindly share the log file as you have already tried the possible steps for your device. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
