Original topic:

Video stabilization deffect...

(Topic created on: 06-07-2022 12:38 PM)
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Valien
Active Level 3
Options
Galaxy A
On enabling supersteady mode on while video recording the OIS(optical image stabilization) doesn't work.. I mean the ois main camera doesn't  perform it's job.. and don't get optimum output the it could give...it only uses the EIS(electronic image stabilization). 

I think samsung should provide better software updates for camera tho solve this problem....
4 Comments
mHappiee
Expert Level 5
Galaxy A
mHappiee
Expert Level 5
Galaxy A
This problem is with S22 ultra also 😐
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DarkClawX
Expert Level 2
Galaxy A
Afaik SUPER STEADY mode switches to the UW camera and records for the UW sensor not the main one🙂🙂
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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