Original topic:

Vibration issue

(Topic created on: Thursday)
74 Views
GalaryA55
Beginner Level 2
Options
Galaxy A
The level of vibration is very poor. We can't notice that mobile vibration when it is in pocket. Difficult to attend calls, when mobile is in vibration mode.
4 Comments
RedBullRussia
Active Level 10
Galaxy A
In Settings, you can increase the vibration intensity.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given link.

● Galaxy device vibration issue: https://www.samsung.com/in/support/mobile-devices/solutions-for-when-your-galaxy-phone-wont-vibrate-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
0 Likes