Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Disconnect all accessories (if any) 1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc. 2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
Restart the device: Press the power and volume down keys simultaneously for a few seconds.
Sounds and vibration settings. 1-Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again. 2-You must manually check that the vibration settings for the required functions are enabled. 3- To check System sound/Vibration control follow the given steps: Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.
Change Vibration Pattern and Intensity. Go to Settings > Sounds and Vibration>Then check, 1-Call vibration pattern. 2-Notification vibration pattern. 3-Vibration intensity.
If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.
Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.
There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.
Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
