Original topic:

Very disappointed by camera quality of A52

(Topic created on: 03-17-2022 11:53 PM)
2576 Views
SamsungUserZee
Active Level 1
Options
Galaxy A
Last two updates made my phone's quality worst. I don't know why? Samsung should look into this. I bought on September 2021 at that time camera was very good. After getting last two updates I facing very worst picture quality for Rear cameras.
After long time I came back to use Samsung but still it is just a trap.
7 Comments
uchetia
Active Level 6
Galaxy A
Turn off auto HDR for now. I am getting better results with it off
0 Likes
Galaxy A
Thanks for suggesting but I already tried it doesn't worked. Face/Objects are getting blur as we take pics from cheap mobile phones.
0 Likes
Renji_A71
Active Level 8
Galaxy A
Selfie camera and rear camera very bad quality .
Samsung experience very boring
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
vigamage
Active Level 1
Galaxy A

Resetting it does not work at all. Pls fix this. One of the major reasons why I bought A52 was the camera. After few updates, it looks like a camera of a very low level smart phone. 

0 Likes
Members_XiBrONj
Beginner Level 2
Galaxy A

Initially my A52, camera quality was good. purchased for this reason only. But after few updates, camera quality becomes worst. Front and rear both. After camera reset done also. issue not resolved. Please suggest what to do. My trust on Samsung mobiles is totally gone. 

0 Likes
Jazzyg1223
Beginner Level 3
Galaxy A

I completely agree with this i actually didn't mind the camera at all when I first bought the phone in the beginning of August 2021, Now after some updates my camera is so blurry and lacks detail. The selfie camera does something weird to my face it almost looks like I have 2 sets of eyes or like my face is melting it never looks like how it did before I took the picture. 

0 Likes