Original topic:

VP9 codec problem in A53 5G

(Topic created on: 10-14-2023 10:39 AM)
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Anonymous
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Galaxy A
Samsung Galaxy A53 5g is not supporting 1440p and 2160p video on youtube due to absence of VP9 codec. Even if I download a 4k video and try to play it shows video can't be played...codec not supported. Samsung should fix this issue by software update.

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11 Comments
Anonymous
Not applicable
Galaxy A
S21 FE better than A54 also
cs_member10
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that your device's Video Playing Resolution is UHD 4K (3840 x 2160)@30fps make sure the video you are playing has the desired resolution and kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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