
Anonymous
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10-14-2023 10:39 AM in
Galaxy A
Samsung Galaxy A53 5g is not supporting 1440p and 2160p video on youtube due to absence of VP9 codec. Even if I download a 4k video and try to play it shows video can't be played...codec not supported. Samsung should fix this issue by software update.


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Anonymous
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10-14-2023 02:23 PM in
Galaxy A
S21 FE better than A54 also

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10-17-2023 09:32 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that your device's Video Playing Resolution is UHD 4K (3840 x 2160)@30fps make sure the video you are playing has the desired resolution and kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support

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