Update on the restart problem.

[AdilS]

Like so many of you I was also facing the restart problem on my A51 phone last week, and after looking for solutions in YouTube and here in the members app I couldn't find anything.

Then I called the customer care and told them about the problem which so many of are facing. They acknowledged the problem and asked if they can remotely control my phone and diagnose the problem. I had to download an app and then they checked my phone and gave me a complete report and told me to restart my phone. 

Since then my phone has not freezed or restarted on its own. I don't know if it's completely fixed or not but it's working fine and it's been a week now.

Please call the Samsung customer care maybe it will solve your problem too.

[AdilS]

Then long screenshot is not supported on your phone

[mHappiee]

Hmmmmmm... 🤔

[mHappiee]

Can you read this ?

[AdilS]

Nope, the pic is not even getting zoomed

[mHappiee]

"Then long screenshot is not supported on your phone"

[AdilS]

It is

[mHappiee]

Image get compressed when uploaded. No devices can zoom and see long screen shots

[AdilS]

Okay

[ㅤ]

🤣..tít for tat...

[mHappiee]

Yeah....this happened with Me too in past month, and I took some simple steps... its working fine since then...
https://r2.community.samsung.com/t5/Galaxy-A/ISSUE-A51-automatic-Reboot/td-p/12024254