Original topic:

Update issues

(Topic created on: 06-23-2021 11:32 AM)
332 Views
Venkat9377
Active Level 7
Options
Galaxy A

image

We have received last update in 21.04.2021....after Android 11 update A21s users not received any bug fixes or Secure patches....Worst experience from Samsung 
15 Comments
Galaxy A
Which bug
Venkat9377
Active Level 7
Galaxy A
More and more app crashes
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Anonymous
Not applicable
Galaxy A
Optimize your phone make sure you use to clean your ram daily and your software is update to date
Also check your storage
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Venkat9377
Active Level 7
Galaxy A
Sometime touch isn't work properly
Anonymous
Not applicable
Galaxy A
Are using a screen protector?
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Anonymous
Not applicable
Galaxy A
Your software isn't update to date
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Anonymous
Not applicable
Galaxy A
See compare your software version Screenshot_20210711-165314_Software update.jpg
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Jasirmd72
Active Level 7
Galaxy A
In July we will be getting the update
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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