Original topic:

Update issue

(Topic created on: 06-30-2025 08:01 AM)
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Dakshmorwal
Active Level 3
Options
Galaxy A

image

The Android 15 update has been released but my device is unable to connect to the new update .....can anyone please help me 

I have a Galaxy A34 5 G phone 
4 Comments
Anonymous
Not applicable
Galaxy A
When release
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SataruGojoo
Expert Level 4
Galaxy A
Currently, rollout of One UI 7 is in Halt due to some issues in the software.
You'll get the update after the issue fixed.

Galaxy A34 5G.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that stable One UI 7(Android 15) already has been released for the Galaxy A34 ultra series. However, you can check the software update on your device manually by the below steps.

Kindly follow the below steps to update your device software( if available).
Path: Settings > About phone > software update.

If still not recieving the update, kindly visit the service center once and inspect your device by the technical team end. They will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Dakshmorwal
Active Level 3
Galaxy A
I have checked that I don't have that. Is there any problem with my phone? It is still not visible
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