Unscheduled restart

[Captainprashant]

Did somebody noticed the unexpected restart of the device. It was in my pocket when i take it out i saw it is in restart mode. Like it asked us to unlock the device for starting the apps. 

I dont know why is that. Couldn't report this error at that time as i forgot to do this. Did someone else also facing the same issue. 

I am having a52s 5g, this happens with me first time after the update of one ui 4.0

[SHINAN-EpFBz]

please check the care report in settings
to find out auto restat timing

[Captainprashant]

There it is showing nothing

[ameer_]

Get to the "Automation" option,
You will find "Auto Restart at set times".

Decide on whether to enable or disable it.

[Captainprashant]

All the settings are ok. That happened first time with me

[Captainprashant]

Sudden this happened That's why I asked

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[amitpanchasara]

My a52s also restart automatic 2 or 3 times after last update