Original topic:

Truecaller problem in Android 10/OneUI 2.0

(Topic created on: 10-02-2021 07:02 PM)
549 Views
sps1110
Active Level 2
Options
Galaxy A
After upgrading my A70 to Android 10, i could no longer get any caller id pop up on incoming call when the device is locked and this is happening in all truecaller versions since my OTA upgrade. However the same trucaller version works fine in other brand phones. Does anybody have a similar issue?

Edit: Finally got resolved in oneui 2.5 update
18 Comments
JPP33
Beginner Level 2
Galaxy A

Bonjour, Pour des problèmes de securité, la nouvelle version d'Android 10 ne permet plus à des applications tierces d'intercepter le numéro d'appel ainsi que d'enregistrer la conversation.

Toutes les applications sont confrontés à ce même probleme.

 

Hello, For security concerns, the new version of Android 10 no longer allows third-party applications to intercept the call number and to record the conversation.

All applications face this same problem.

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Mika73
Beginner Level 2
Galaxy A

So why it is working on Samsung A01 with Android 10 and it's not working on Samsung A50 with Android 10 ????

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Samsung_myG266x
Beginner Level 2
Galaxy A

I am using A50 and finally today I got solution of truecaller incoming calls ID not Showing..

Apps > phone > calling app > select truecaller here..

After selecting truecaller in calling app ur problem will resolve..

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Shan2411
Beginner Level 2
Galaxy A
trucaller
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Samsung_myG266x
Beginner Level 2
Galaxy A

I am using A50 and finally today I got solution of truecaller incoming calls ID not Showing..

Apps > phone > calling app > select truecaller here..

After selecting truecaller in calling app ur problem will resolve..

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Samsung_9Rp8gGV
Beginner Level 3
Galaxy A

What in works on lock screen mode??

 

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Samsung_9Rp8gGV
Beginner Level 3
Galaxy A

Same problem 

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BigBadBoogie
Beginner Level 2
Galaxy A

Screenshot_20210126-080833_Settings.jpg

Had a similar issue, but was actually caller buttons not being shown on full screen when screen off (meaning i had to wake up screen, sign in with finger, drag down task bar, find answer button and answer ... Such a mess)

Was a do not disturb setting.

Switched off "hide full screen notifications" and everything worked again(in top task bar - long tap DND 

- select Hide notifications - deselect aboce setting)

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Members_zdAC8q7
Beginner Level 3
Galaxy A

In my Samsung A32S, Truecaller does not give the popup and gets shut down automatically 

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