Looks like I'm having issues with apps which use "Appear on top" permissions like FB Messenger after the One UI 4.1 update. When I open up a cheat head and then back out of it, the screen doesn't react to the next two touches/swipes/taps. Anywhere I touch/tap/swipe is not reacting except the chat head, if I touch the cheat head it reacts to my touches/taps/swipes. It seems like the screen stays in the "Appear on top" mode even though I'm not using that app in that moment. If I enter some chat by opening up the whole Messenger app and then back out of it completely, I don't have this issue since the app wasn't using the "Appear on top" permissions in that case. I've also noticed that if I watch a video over YouTube (with that same permission enabled) in fullscreen mode and then exit out of it by clicking the home button, the same thing happens but if I turn of the "Appear on top" permission for the YouTube app the issue stops.
Edit: looks like turning off "Appear on top" no longer helps with YouTube..
Any tips on how to fix this?
Edit: things I've tried: turning on touch sensitivity; clearing cache for both apps I've noticed the issue on; wiping cache partition; reinstalling the apps completely; restarting the phone
Will have to try this out as well but don't have anywhere to backup all the data to right now. I've got a lot of gigabytes of videos/pictures and don't have access to my PC to back it all up. Also uploading it all to some cloud would take days.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Please follow the below steps, If the battery is non removable:
Press the power and volume down key simultaneously for few seconds.
Check space availability:
Is there sufficient space available in your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least ''minimum 20% internal memory free''.
Please ensure stable Wi-Fi connection to your mobile. Downloading via mobile network may result in additional charges. Please ensure enough storage space in your device. Please ensure your device has sufficient battery for updating software. (above 50%) Please follow the below steps:
Step1: Navigate to apps screen and tap on Settings. Step2: Tap on Software update. Step3: Tap on Download and install. Step4: Checking for software update. Step5: Software update available. Step6: Tap on Download. Step7: Downloading updates. Step8: Tap on Install now. Note: Your phone will restart after the update is installed.
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