To all A52s 5g users

[Sam70168]

How many people here using Galaxy A52s 5g?

few days ago I purchased this phone and my phone didn't connect otg/USB few of them are connected, not all(10 out of 3 pendrive are connecting)

I want to ask I'm I the only one here who facing this issue?

I'm desperately looking for those who are using this phone,

Please answers me 🙏 

Check my last two post so you can understand my issues 

[som49]

I am also using this phone..but Till now I don't have this type of problem

[Sam70168]

😭😭😭, does your pendrive connected?

[Anonymous]

Isn't that what he said?

[som49]

Yes

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Try different OTG with your device and check by another pen drive.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Micky29]

I'm also facing this issue.. Is there any possible solution? 

[Sam70168]

No bro, i tried everything but it wont work, also i visited customers care but they said that there is no issue in phone 😑 i showed them everything but they didnt helped little bit

[Micky29]

Check if your pendrive is in NTFS format.. if yes then, I think FAT32 format will work... I noticed this issue today only... with OTG my card reader is working but not the pendrive which is in NTFS format.. I'll try it tomorrow.. Lets see...

[Sam70168]

Yess all of them have FAT32 format but still they dont connect to my phone