Original topic:

Time zone convertor problem

(Topic created on: Tuesday)
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RickDev
Active Level 1
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Galaxy A


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I recently come across using the time zone convertor feature of clock app but there is a problem in it.
The problem is occurring on countries which uses the day time saving as in summers they add +1 hour to there timezones which is like half of the year . So for countries like usa and germany when i use the features like i add +1hour for the in indian timezone the time for the usa and germany doesn't change. But after that one hour it changes. 
Like in the pics the current time in india is 5:01 pm and germany time is 1:31pm and Miami time is 7:31am but when i add +1 hour to the timezone of india the time doesn't change for Berlin and Miami because of the day time saving but after I change it to +2hr the time change for Berlin and Miami is just +1hr
1 Comment
cs_member10
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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