Original topic:

The phone repair I got from service centre was not working

(Topic created on: yesterday)
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Parasdhillon
Beginner Level 3
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Galaxy A

I am Paras dhillon from India Rajasthan Anupgrah, I recently sent my mobile phone at samsung service centre for display replacement, but after almost a month when I got my Samsung A34 5G then it's fingerprint sensor was not working and the phone was laggy. And the repairing charges were very high what can be done? This is not what I thought Samsung services was like. I even consulted the issues with the repair centre but they didn't done anything about it .

 

 

 

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2 Comments
walker_dv
Active Level 6
Galaxy A
Standard warranty coverage for replaced parts following repair is six months. My display repair included this six-month warranty, although, naturally, accidental damage is excluded from coverage.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you visit the service centre where your product was previously serviced. They will provide you with all the information in a better way after inspecting the device physically.

Warm Regards,
Samsung Customer Support

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