Original topic:

Sync Problem

(Topic created on: 07-18-2021 12:47 AM)
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harshit3561
Active Level 1
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Galaxy A
Hey after updating software of samsung a20 to ui 3 with android 11, I am facing problem of synchronization
Auto sync is on but data is not synchronising
Is this is a bug or technical fault at your end??
16 Comments
Galaxy A
Which apps are not syncing
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harshit3561
Active Level 1
Galaxy A
all the apps including gmail , whatsapp and samsung account too
Galaxy A
First go to Samsung cloud and manually click sync now
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harshit3561
Active Level 1
Galaxy A
I am not having much data in samsung cloud.
I need my gmail and whatsapp to sync properly.
Please provide solution related to gmail sync
Galaxy A
First go to samsung email app then go to settings then you will find your email there click on it and turn on sync email then set email sync schedule to Auto(when received)

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Galaxy A
Check these settings are turned on in sync settings 20210719_224050.jpgScreenshot_20210719-223919_Settings.jpg20210719_224113.jpg20210719_224027.jpg
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harshit3561
Active Level 1
Galaxy A
see this auto sync is on but sync last date is 3 july

IMG-20210719-WA0018_67206.jpg

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harshit3561
Active Level 1
Galaxy A
this is the issue btw i have tried all the steps you mentioned earlier
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harshit3561
Active Level 1
Galaxy A
if possible can we get connected through smart tutor??
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