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Swipe gestures not working

(Topic created on: 01-19-2025 02:49 PM)
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govind9verma
Active Level 4
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Galaxy A
Swipe gestures not working peoperly please fix it in next update🙏🏻

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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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CHANU_99
Expert Level 5
Galaxy A
Which swipe gesture you're talking about?
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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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Galaxy A
You're using a Samsung Galaxy A52.

To resolve the swipe gesture issue on your A52, try these troubleshooting steps:

Software-Related Solutions
1. *Restart your phone*: Sometimes, a simple reboot can resolve gesture issues.
2. *Update your software*: Ensure you're running the latest Android version and Samsung One UI.
3. *Reset gesture settings*: Go to Settings > Display > Navigation bar > Gesture settings and reset to default.

Touch-Related Solutions
1. *Clean the screen*: Dirt, dust, or moisture can affect touch functionality. Clean the screen with a soft cloth.
2. *Check for screen protector issues*: If you're using a screen protector, try removing it to see if it resolves the issue.
3. *Calibrate the screen*: Go to Settings > Display > Touch sensitivity and adjust the calibration.

Additional Tips
1. *Disable gesture conflicts*: Some apps can conflict with gesture navigation. Disable gesture navigation in problematic apps.
2. *Check for physical damage*: Inspect your phone's screen for any physical damage that might be affecting touch functionality.

If none of these steps resolve the issue, consider visiting a Samsung authorized service center for further assistance.
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Galaxy A
If I answered yours quiry then pls accept as a solution. Clik on 3 dots on reply section to accept solution 🙏Thanks
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. Additionally, we are taking your valuable feedback regarding this matter and will take it into consideration for future updates.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application: Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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