Original topic:

Strange files after OneUI 8 update (you should check!) Since the last update

(Topic created on: 3 weeks ago)
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Genius1997
Active Level 3
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Galaxy A
as soon as I delete them, they come back. But I checked all of it and it all looked like log files so it isn't much of a concern to me. Hope it gets fixed on the October patch.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Genius1997
Active Level 3
Galaxy A
Please find attached snapshots..1761635849829.jpg1761635849871.jpg
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