Original topic:

Sound problem(volume decrease)

(Topic created on: 12-05-2022 12:32 AM)
251 Views
Joshan
Active Level 1
Options
Galaxy A
I don't know how but my galaxy A71 volume decrease automatically after use of 5 10 minutes.
When i play any song or watching YouTube its sound decrease. After it if i lock and unlocked my device its solve for a minutes and happened continuously.
(Its only happened if my smartphone volume is more than 70%, otherwise its sound normal)
How can i solve the problem?
I have restarted my device many time.
#problem of samsung device 
10 Comments
vik71
Active Level 4
Galaxy A
Reset settings
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Sid_Karna
Expert Level 5
Galaxy A
Search Media Volume Limit inside settings and turn it off.
0 Likes
Joshan
Active Level 1
Galaxy A
I already try this setting
But nothing changed
0 Likes
sohag9
Active Level 5
Galaxy A
I aloso faced this problem now
0 Likes
Pavandivvela
Active Level 6
Galaxy A
I also faced same problem reset settings also done but same issue
0 Likes
imhimansh
Active Level 3
Galaxy A
I also facing this issue 🥺
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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KhalidPathan
Active Level 1
Galaxy A
Please help
0 Likes
KhalidPathan
Active Level 1
Galaxy A
Facing same problem after upgraded to android 13 in my A71.
@SamsungIndia
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