Sound problem on galaxy a71

[Ali840]

Recently, i am having sound reduction problem on my galaxy a71. While watching a video or listening music, few seconds later sound became very low. Restarting the video or music solves it for few seconds or minute but eventually its get low again. Is it hardware or software issue? Anyone having the same issue?

[pradeepkv]

I think so

[Neelam N]

I am facing the same sound issue. Truly disappointed with Samsung.

[tanumradul]

Yes I will also face same problem volune slow down after some second. Please fix it

[Ali840]

Try to get samsung attension. I havent seen any solution. Not even customer care

[Mimi_16]

I'm having the same problem with my Samsung A71 phone. The volume is too low that I can't hear anything from the nearest distance and it happens whenever I play any audio or video. Though I always turn the volume high, nevertheless it remains inaudible. This problem started within 8 months of purchasing the phone. I changed my speaker once with a warranty and it worked out but, that was only for 5-6 months then the problem is back again. It's getting worsen now. Having this problem with a mid-budget Samsung phone is disappointing. Even I'm pretty confused about this problem, is it the hardware issues or the software? The Samsung authority didn't inform me about anything about the problem. They just changed the speaker after getting my permission and I thought that would solve the problem but it didn't. Disgusting 😡

[Ali840]

I did change my speaker 2 times. But the problem comes back within 2/3 months. Its a software issue.

[Naroke]

Plzzz solve my phone a71 sound prblem Vollume low problam

[Ali840]

Send feedback to samsung

[Ileshjp]

Same problem with my A71 also.. how to fix it ?

[self-help]

Audio quality decrease 2 min after play a song