Sound problem,Samsung A50

[vnsajaykumar]

Sound problem.Sound Auto fluctuations

Gaming sound effects,
samsung music player Even while listening to the song.

[Š]

If you are using Dolby Atmos Turn it off and check again.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve this issue kindly follow the given below steps:

1)Check mute all sound option :-Settings >> Accessibility >> Hearing enhancements >> Disable Mute all sounds (if enabled).

2) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

3) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Arun30]

In gaming actually when devices heats up..game booster automatically limits sound and brightness..So you may get fluctuations...Try turning off the auto control of temperature control in game booster..